We have an exciting, part time opportunity for a Receptionist to join us on a permanent basis at our Hospice in Cambridge! 

This role will work Monday, Tuesday and Wednesday, 9am to 5pm and act as the first point of contact for staff, patients, and visitors, providing a welcoming and safe reception service.

Main duties will include:

• Answering calls and emails, forwarding them as necessary to the appropriate person/department, and reassuring any anxious callers. Answer any questions and queries in a professional, polite, and sensitive manner
• Using computerised systems to check in patients attending clinic appointments and to check staff movements
• Assisting with booking clinic rooms for staff members
• Responsibility for the merchandise in reception area, including the displays, stock control and processing sales

Successful applicants should have previous experience working within a similar reception or administrative role, with experience of handling cash. We  also require someone who has excellent communication skills, able to deal with people face to face and over the phone in a compassionate and sensitive manner, understanding the confidential and emotional nature of the service.

In return we can offer you the opportunity to work in a small, friendly team, where you will be fully supported.

This role is subject to an Standard DBS check.

Please note that the interviews will be held on the week commencing 20th October,2025.

Please note that the salary quoted is based on full time hours and needs to be pro-rata’d for part time posts. We regret that we are unable to negotiate salary above the maximum stated within the advert.

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa.